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Otiphonic's Premium Protection Plan can only be used for a new hearing aid that was recently purchased but not yet delivered, this service is not available for used devices.
- Discount for yearly upgrades
- Loss of one or both ear pieces.
- Accidental Damage
- Manufacturer defects
- Free troubleshooting by our hearing experts.
Provides one (1) replacement per device from the purchase date of your hearing aid
This Protection Plan covers all manufacturer defects. This plan provides 100% protection from any and all types of accidental damage.
How long does the coverage last?
This contract period lasts for 1 years from the date of purchase of the hearing aid.
What will Otiphonic do?
Otiphonic will repair or replace any defect or malfunctioning part or send you a replacement pair, same model (1 pair per contract purchased). If we can’t fix it, we will exchange your hearing aids for a similar priced pair.
What else is included?
Free troubleshooting help over email for the entire year.
How do you get service?
If your hearing aid stops working during the course of normal usage, contact Otiphonic at firstname.lastname@example.org for troubleshooting and specific return instructions. If it is necessary to send the unit to us, you will be required to pay postage. Otiphonic will pay for the return postage to you.